Selected Literature on Ombudsman Institutions Alvarez, Magdalena Aguilar, El Defensor del Ciudadano (Mexico: Universidad Nacional Autonoma de Mexico/ Comisión Nacional de Derechos Humanos, 1990). PART IV American Bar Association, “Standards for the Establishment and Operation of Ombuds Offices” (2001), at http://www.ombuds-toa.org/downloads/ApprABAStand. doc. Bizjak, Ivan, “The Role and Experience of an Ombudsman in a New Democracy”, in The International Ombudsman Yearbook (The Hague: Kluwer Law International, Vol. 2, 1998), 57-62. Bizjak, Ivan “The Ombudsman and a Country’s Human Rights Record (Specifics in the Countries in Transition)”, at http://www.varuh-rs.si/cgi/teksti-eng.cgi?eu99bizj. Bizjak, Ivan, “Effectiveness of an Ombudsman Institution”, paper for Fifth UNDP International Workshop on Ombudsmen and Human Rights Institutions, Almaty, 15-17 November 1999, at http://www.varuh-rs.si/cgi/teksti-eng.cgi?almaty2. Bizjak, Ivan, “Networking Between Ombudsmen and Human Rights Institutions”, paper for Fifth UNDP International Workshop on Ombudsmen and Human Rights Institutions, Almaty, 15-17 November 1999, at http://www.varuh-rs.si/cgi/teksti-eng. cgi?almaty1. Bizjak, Ivan “Special Features of the Ombudsman in Transitional Conditions”, working paper submitted at the VIIth International Ombudsman Institute Conference, Durban, South Africa, at http://www.varuh-rs.si/cgi/teksti-eng.cgi?durbanbi. Bowring, Bill, “Sergei Kovalyov: the First Russian Human Rights Ombudsman – and the Last?” in Rein Müllerson, Malgosa Fitzmaurice and Mads Andenas (eds.), Constitutional Reform and International Law in Central and Eastern Europe (The Hague: Kluwer Law International, 1998), 235-254. British and Irish Ombudsman Association, “Ombudsman Schemes: Guidance for Departments”, at http://www.bioa.org.uk/BIOA-New/guide-dept/ OMBUDSMAN%20SCHEMES.htm. Caiden, G. E. (ed.), International Handbook of the Ombudsman, (Westport, Connecticut: Greenwood Press, 1983). Cardenas, Sonia “Adaptive States: The Proliferation of National Human Rights Institutions”, Carr Centre for Human Rights Policy Working Paper T-01-04. Center for the Study of Democracy, Bulgaria, “European Standards and Ombudsman Institutions in Southeast Europe” (International Conference, Sofia, 6-8 June 2002), at http://www.csd.bg/publications/lawconf/law_omb_konf_eng.pdf. 70