A/HRC/4/24/Add.3 page 13 Policy on Reform in the System of Placement and Protection for Indonesian Migrant Workers, which involves 11 departments, including the National Police, governors, regents and mayors. As a consequence of the last Presidential Instruction, the Coordinating Minister for Economic Affairs has established three task forces, namely the Task Force on Placement, the Task Force on Protection and the Task Force on Finance. 45. As noted above, in 2004, Indonesia passed Law No. 39/2004 on Overseas Placement and Protection of Indonesian Migrant Workers. This legislation represented an effort to begin regulating migration more closely and to provide stronger support through national legislation rather than ministerial decrees, though it focused more on recruitment procedures than on protection for migrants. 46. To overcome a lack of coordination between sectors and ministries, a problem compounded by ministers representing different parties, a National Coordinating Body involving all concerned ministries was put in place in 2002. However, it does not meet regularly. The two main ministries concerned, the Ministry for Foreign Affairs and the Ministry of Manpower and Transmigration, are currently undergoing restructuring and have already established new departments to protect, and to receive complaints from, migrant workers. Government agencies 47. The Government of Indonesia has also established a single company (PT BIJAK) to oversee the labour recruitment business and provide a measure of control over recruitment arrangements. For instance, the role of local authorities is crucial in ensuring that passports are valid and contain accurate personal data, including the real ages of the female migrant workers. 48. The Indonesian authorities continue to take steps to raise awareness among Indonesians living abroad about their rights through information campaigns such as radio programmes. In Batam, an independent radio station has established a weekly programme for people to listen to complaints from domestic workers in Singapore and for the Indonesian authorities to respond to their queries. Consular protection abroad 49. Indonesia gives help to migrant domestic workers who have suffered abuses in foreign countries, although the level and quality of assistance vary greatly. Indonesian embassies and consulates in receiving countries typically provide aid to migrant domestic workers who flee abusive situations and some have temporary shelters where workers can live while the embassy or consulate assists them in returning home or in pressing charges against their employers. 50. However, the Indonesian embassies and consulates in receiving countries are too understaffed and under-resourced to adequately address the large volume of complaints received from migrant workers. For example, one of the main problems in handling and following up on cases of abuse or non-payment of salaries is the insufficient number of appropriately trained and competent labour attachés and social welfare officers. 51. In most receiving countries, Indonesian embassies and consulates have created shelters to handle the huge number of domestic workers seeking assistance for unpaid wages, physical or