c) the failure to adopt effective measures by institutions and public authorities aimed at citizens to counter the effect of disinformation/misinformation aimed at intolerance and hate speech; d) Inadequate (or completely absent) training for public officials and public officials operating in the area, including the police forces themselves (the so-called "guardians of the law"), on protection laws and the right to use of the Slovenian mother tongue. This also means that there is a relative and substantial inadequacy of the leaders and public managers of the Italian administration responsible for this lack of training on their subordinates. We believe that the way to counter this prejudicial and intolerant conduct consists in the adoption of effective measures by public institutions aimed at all interested parties aimed at favoring: a) a cognitive path of the history of the territory and the consequent and subsequent laws of protection and equalization of the Slovenian language in Trieste, of the international treaties and conventions, which therefore allows the understanding of their contents, of the principles expressed in them, to ensure that persons belonging to this community can fully and effectively exercise all their rights and fundamental freedoms in respect of human dignity, without any discrimination and in full equality before the law; b) a cognitive and informative path that allows knowledge of personal responsibilities, caused by their non-knowledge and / or non-compliance, as well as by the intolerance and discrimination that may arise.