E/CN.4/1997/71 page 9 “Reports of racist incidents, ranging from discrimination to extreme forms of violence, continue to pour in from rather specific parts of the world. The Special Rapporteur should continue to make the best possible use of the communications which he receives as well as the relevant news items appearing in the mass media. While dwelling upon the media, the Special Rapporteur should also examine this far-reaching dissemination machinery from the angle of paragraphs 3 and 8, as well as operative paragraph 6, of Commission on Human Rights resolution 1996/21. For the first time, the question of using the mass media to incite violence based on racist motivations has been included in a resolution adopted by the Commission. This new element needs to be addressed with due focus.” B. The Centre for Equal Opportunities and Opposition to Racism in Belgium 20. In its 1995 report, the Centre for Equal Opportunities and Opposition to Racism in Belgium states: “Between 1 January and 1 October 1995, 665 complaints were lodged, 338 (52 per cent) of them from Dutch speakers, and 306 (48 per cent) from French speakers. A fifth of all complaints from Dutch and French speakers alike related to perceived discrimination in entry into and residence within the country. The Centre also receives complaints about public services and disputes in daily life, each of these categories accounting for 11 per cent. Then there are complaints of discrimination in employment (10 per cent); last comes the delicate matter of relations with and vis-à-vis the forces of law and order - the 'law and order' sector accounts for 9 per cent of complaints.” 12 On the subject of the victims’ profiles, the report says that “63 per cent are Belgian, many of them naturalized. The largest group of non-Belgians are Moroccans (10 per cent), followed by Zairians (5 per cent), Turks (4 per cent), and Italians (2 per cent). The remaining 16 per cent are a diverse group of people from the former Yugoslavia, Romania, Liberia, Poland, Ukraine, Egypt, Algeria, Nigeria, India, Ghana, Rwanda, Peru, Tunisia, Guinea, Bangladesh and so forth.” 21. The report also says: “... most of the complaints about residence concern expulsion or obtaining a visa and work permit. “Almost all the complaints are lodged against public institutions, and in over half of all instances they are specifically concerned with the Aliens Office. Two thirds of the cases are reported by people belonging to an organization or group, who are all the more indignant that no account is taken of the victims’ often difficult personal circumstances. There are often complaints of over-long procedures, probably due to negligent handling of the file in the service concerned.