i. Ensuring transparency and access to information
To comply with human rights obligations States must guarantee transparency and access
to information on social protection. Transparency and access to information are essential
elements of accountability.
States must implement programmes in a manner that allows individuals to easily recognize
and understand (a) eligibility criteria, (b) the specific benefits they will receive, and (c) the
existence and nature of complaints and redress mechanisms.
Limited access to information by minorities impedes their access to programmes and their
ability to claim their rights. Non-transparent implementation of cash transfers progrgammes
risk
perpetuating
unequal
power
relations
and
increasing
the
likelihood
of
mismanagement.
Information on the results of monitoring and evaluating mechanisms must also be made
available. Information must be accessible, culturally appropriate and provided in a manner
which is also accessible to the illiterate.
ii. Ensuring meaningful and effective participation
From a human rights perspective, participation of persons belonging to minority groups in
the program is not simply something desirable from the point of view of ownership and
sustainability, but it refers to their right to participate.
It has profound consequences for the design and implementation of social protection
programs. Due to the asymmetry of power between minorities and the authorities that
administer these programs, minorities are often unable to protect their rights. Without fair
and effective mechanisms that enable them to actively participate, a CTP, for example, is
vulnerable to political manipulation. Participation also contributes to ensuring social
cohesion and building political support for the programmes.