PART TWO: CONTENT OF COMPREHENSIVE ANTI-DISCRIMINATION LAW
working hours to accommodate days of observance, or to uniform requirements to reflect religious dress,
may be required to eliminate discrimination and ensure equal participation in employment.293
It has been argued elsewhere that the justification test applied in discrimination cases, which requires
an assessment of the necessity of a measure, and the identification of less restrictive means to achieve
a legitimate aim, may imply a general duty to accommodate difference on a broad range of grounds.294
PART TWO – I
Article 2 of the Convention on the Rights of Persons with Disabilities defines “reasonable accommodation”
as any “necessary and appropriate modification and adjustments not imposing a disproportionate or undue
burden, where needed in a particular case, to ensure to persons with disabilities the enjoyment or exercise
on an equal basis with others of all human rights and fundamental freedoms”.295 A similar definition has
been used by the European Court of Human Rights296 and in the Protocol to the African Charter on Human
and Peoples’ Rights on the Rights of Persons with Disabilities in Africa, though in this latter instance, the
qualification “not imposing a disproportionate or undue burden” is omitted.297
FAILURE TO ENSURE ACCESSIBILITY
The duty to ensure accessibility is provided under article 9 of the Convention on the Rights of Persons
with Disabilities, which provides that States: “shall take appropriate measures to ensure to persons
with disabilities access, on an equal basis with others, to the physical environment, to transportation, to
information and communications, including information and communications technologies and systems,
and to other facilities and services open or provided to the public”.
The Committee on the Rights of Persons with Disabilities has distinguished “reasonable accommodation
duties” from “accessibility duties”.298 Whereas reasonable accommodation is provided at an individual
level,299 “accessibility duties relate to groups and must be implemented gradually but unconditionally”.300
Thus, accessibility is predominantly invoked as a duty and responsibility of the State.301 Accessibility
duties are discussed in more detail in section I.C.1 of part two of the present guide, on equality duties.
Nevertheless, the Committee on the Rights of Persons with Disabilities has clarified that, in certain
circumstances, denial of accessibility can constitute a form of discrimination. The Committee has
identified two situations in which a failure to ensure accessibility should be considered as a prohibited act
of discrimination: (a) “where the service or facility was established after relevant accessibility standards
were introduced”; and (b) “where access could have been granted to the facility or service (when it came
into existence) through reasonable accommodation”.302
The Committee on the Rights of Persons with Disabilities has noted that the right to reasonable accommodation
is an immediate requirement,303 and applies “in situations where a potential duty bearer should have realized
that the person in question had a disability that might require accommodations”.304 The term “reasonable”
293
Ibid., para. 46. The United States Equal Employment Opportunity Commission’s Compliance Manual on Religious Discrimination
provides several examples of denial of reasonable accommodation that – absent undue hardship – may give rise to a case of religious
discrimination under Title VII of the Civil Rights Act of 1964. This includes, inter alia, refusal to accommodate dress or grooming
standards; refusal to allow an unoccupied room to be used as a prayer facility; and refusal to accommodate religious holidays.
294
Bribosia and Rorive, Reasonable Accommodation Beyond Disability in Europe?, p. 22.
295
For further discussion of justifications in the area of non-discrimination law, see section I.A.4 of this part.
296
European Court of Human Rights, Çam v. Turkey, Application No. 51500/08, Judgment, 23 February 2016, para. 65.
297
Protocol to the African Charter on Human and Peoples’ Rights on the Rights of Persons with Disabilities in Africa, art. 1.
298
Committee on the Rights of Persons with Disabilities, general comment No. 6 (2018), para. 24.
299
Ibid., 24 (b).
300
Ibid., para. 41 (a).
301
Ibid., para. 40.
302
Committee on the Rights of Persons with Disabilities, general comment No. 2 (2014), para. 31.
303
Committee on the Rights of Persons with Disabilities, general comment No. 6 (2018), para. 24 (b).
304
Ibid.
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