A/HRC/35/25/Add.2 rights of all migrants. Provide clear and public information about the authority of the management at the central level. D. Asylum seekers 131. Streamline the various laws governing the asylum procedures in one single act, and pursue efforts to provide clarity regarding all procedures related to regularizing migrants. 132. Pursue efforts to ensure that all detained persons claiming protection concerns are adequately informed of their right to seek asylum and are able to file an asylum application and communicate with the Greek Asylum Service, lawyers and civil society organizations. 133. Pursue efforts to guarantee effective and timely access to the asylum procedure, ensuring an individual assessment of each applicant’s claims. To that end, ensure that sufficient asylum offices are opened and that sufficient and trained staff for the Reception and Identification Service and the Asylum Service are available. 134. Pursue efforts to provide and distribute information in a language that the migrants understand, in writing and orally, informing the migrants about all their rights and all the protection mechanisms. This should be provided by qualified and trained staff and should cover all aspects of the procedural steps concerning the asylum procedure, the relocation scheme, family reunification, and their possible implications. 135. Take appropriate measures to ensure a proper individual assessment of all migrants in order to identify vulnerabilities, so that their needs can be addressed immediately and appropriate procedures can be initiated. 136. Provide information notes about the rights and obligations of all migrants who arrive, and use effectively the individual assessment carried out for detecting vulnerabilities in order to provide better-structured information. Provide prompt access to legal aid and to an interpreter, to all detained migrants. 137. Continue to ensure due process guarantees in the asylum procedure, with guarantees of a fair hearing, effective remedies, non-refoulement and non-collective expulsion. 138. Allocate the necessary resources for capacity-building and for local lawyers and bar associations to be able to offer properly paid services from the start of the procedure. E. Cross-cutting concerns 139. Criminalize the dissemination of ideas based on racial superiority and prohibit organizations that promote and incite racial discrimination. 140. Investigate all cases of xenophobic violence and attacks against migrants, including any law enforcement involvement in these crimes. In order to undertake proper investigations, irregular migrants must be able to report these crimes without risking detention: a “firewall” needs to be established between the office of the public prosecutor in charge of such crimes and immigration enforcement authorities. 141. Initiate strong public discourse on social diversity and inclusion, which stresses the importance of fighting discriminatory behaviour and attitudes towards marginalized persons and groups, including migrants, regardless of their administrative status. 142. Conduct public campaigns on racism and xenophobia and, in cooperation with international organizations and civil society, include human rights education and awareness-raising in the educational curriculum of public schools. 19

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