cultural and linguistic diversity of society in all programming for all audiences, and not only by producing specialized programmes for minorities. To achieve the effective involvement of all members of society, including organized groups, requires that both State structures and societal groups respect the principles of good governance, for instance by selecting their representatives democratically and pluralistically. Mutual accommodation and active engagement are more effectively achieved through inclusive decision-making processes that enable all who want to be heard to participate directly or through legitimately designated representatives. These processes should also provide clear procedural channels for participation and effective remedies against unjust or arbitrary exclusion. Guidelines on Integration of Diverse Societies 23