Reif, Linda C., The Ombudsman, Good Governance and the International Human Rights System (Leiden, Boston: Martinus Nijhoff Publishers, 2004). Reif, Linda C., “The Promotion of International Human Rights Law by the Office of the Ombudsman”, in Reif, Linda C. (ed.), The International Ombudsman Anthology – Selected Writings from the International Ombudsman Institute (The Hague: Kluwer Law International, 1999), 271-316. Reif, Linda C., The Ombudsman Concept (Edmonton: International Ombudsman Institute, 1995). Robertson, John, “Setting Up an Ombudsman Office”, in The International Ombudsman Yearbook (The Hague: Kluwer Law International, Vol.1, 1997), 17-36. Robertson, John, “The Ombudsman Around the World”, in The International Ombudsman Yearbook (The Hague: Kluwer Law International, Vol. 2, 1998), 112128. PART IV Ruzindana, A., “The Role of the Ombudsman in Enforcing Accountability”, in The International Ombudsman Yearbook (The Hague: Kluwer Law International, Vol. 3, 1999), 180-186. Sasse, Gwendolyne, “Chairman’s Conclusions of the Consultation on Ombudspersons and Minority Issues in Europe held at ECMI on 4 September 2002”, Meeting Report, (European Centre for Minority Issues, Flensburg, 2002). Satyanand, Judge Anand, “The Ombudsman Concept and Human Rights Protection, (International Ombudsman Institute, Occasional Paper #68, January 1999). Seneviratne, Mary, Ombudsmen: Public Services and Administrative Justice (London: Butterworths, 2002). Seneviratne, Mary, Ombudsmen in the Public Sector (Buckingham, Philadelphia: Open University Press, 1994). UNDP, OSCE, CoE and Polish Ombudsman’s Office, “Human Dimension Seminar on Ombudsman and National Human Rights Protection Institutions: Consolidated Summary”, Warsaw, 25-28 May 1998. United States Ombudsman Association, “Model Ombudsman Act for State Governments”, February 1997, at http://usombudsman.org/References/modelombudact.htm. Vangansuren, Ulziibayar, The Institution of the Ombudsman in the Former Communist Countries (Washington, International Foundation for Election Systems, 2002). Various, Special Focus Section “Ombudsman Institutions”, in 4 European Yearbook of Minority Issues 2004/5 (Leiden, Boston: Martinus Nijhoff Publishers, 2006 forthcoming). Various, Expert Review Mission on Latvian National Human Rights Office and Ombudsman Functions in Latvia 3-11 April 2001, “Considerations and Recommendations” (Final Report, 22 May 2001), at http://www.un.lv/down/undp_publ/omb/ omb_e.pdf. Von Tigerstrom, Barbara, “The Role of the Ombudsman in Protecting Economic, Social and Cultural Rights”, in The International Ombudsman Yearbook (The Hague: Kluwer Law International, Vol. 2, 1998), 3-62. 74

Select target paragraph3