Printer: Datapons Ltd Skopje, Macedonia Designed by: Spomenka Kuculovska Copyright © 2005 The European Centre for Minority Issues Applications for permission to reproduce or translate all or any part of this publication should be made to: ECMI Schiffbruecke 12 24939 Flensburg Germany The European Centre for Minority Issues encourages dissemination of its work and will promptly respond to requests for permission to reproduce or translate this publication. ISBN 3-00-015560-0 All photos are from European Centre for Minority Issues Ombudsman Project events in 2004. Photo credits: Parts I and III (Ohrid, Macedonia, October 2004) and Part IV (Flensburg, Germany, November 2004) – Chris Decker; Part II (Kiel, Germany, November 2004) – Marnie Lloydd. 2