A/HRC/4/24/Add.3 page 17 72. The Special Rapporteur encourages the international community, in particular the specialized agencies of the United Nations, to work with the Indonesian authorities in amending recruitment procedures and immigration laws to comply with internationally accepted standards, and to assist in establishing complaint mechanisms and standard contracts for migrants. 73. As a matter of priority, the Government of Indonesia should review the content of the May 2006 MOU with Malaysia and revise it with a view to enhancing the protection of the rights of migrant workers. 74. The Special Rapporteur recommends that the Indonesian authorities, prior to enacting national legislation on migrants and when engaging in bilateral or other types of agreements, engage in a transparent process with broad public discussion and debate, including with civil society organizations. 75. The Special Rapporteur encourages the Government of Indonesia to increase awareness about the situation of migrants in general by developing mass public information campaigns with a specific focus on educating both the domestic workers themselves and the labour recruiters about domestic workers’ rights. The Government should also spread awareness among potential migrants about their rights when dealing with recruitment agents and create mechanisms to receive complaints. 76. The Government of Indonesia should expand existing pre-departure training programmes in order to empower prospective female migrant workers by educating them about their rights under international law and the labour and penal laws of the countries of destination. 77. The Special Rapporteur requests the Government of Indonesia, in cooperation with donors, to improve and expand the services provided to abused migrant workers at its consulates abroad. This includes providing adequate staffing to follow up on individual complaints and outreach to the Indonesian migrant worker population. Provision of legal aid, translation services during legal proceedings, medical care and professional psychological health care is also critical. The last is especially important considering the trauma experienced by many abused workers. 78. Finally, the Special Rapporteur recommends further pursuing the recently established policy of tracking and making publicly available data on types of abuses, the number of formal complaints, the time involved in resolving cases, and the final outcome. This would facilitate the collection of detailed information on all abuse cases and complaints made by migrant domestic workers as a way of strengthening the mechanism whereby complaints can be received and investigated to ensure that data on employment agencies found to use unethical or abusive practices are made available to the public. -----