A/HRC/40/64/Add.2 effective policy monitoring and evaluation systems, makes reference to targeting “vulnerable members of society” and “vulnerable and disadvantaged groups”. 55. The Special Rapporteur appreciates the work and commitment of civil society in this area and welcomes the development of partnerships between civil society, the Government and the private sector in taking this forward. He encourages the Government to continue and expand its community-based approach and to further develop capacity in the tourism industry, particularly focusing on those minorities who are among the country’s most vulnerable and disadvantaged. 56. At the same time however, the Special Rapporteur learned of minority communities in Kasane, as well as communities located within the Chobe National Park and forest reserves, who felt poorly served in terms of the implementation of policies and programmes that should normally ensure their equal access to State services, such as education and health care. Chobe is the country’s only district without a senior secondary school. Some children from Chobe therefore are sent to live 300 kilometres away in Nata to attend school or are even sent to live in hostels as far away as Francistown or Maun, 500 and even 600 kilometres away, almost completely isolated from their families, cultures and homes for most of the year. With regard to land tenure, minority communities such as the Basubiya have limited access to the lease of very small plots of land, since their traditional lands are considered to be State land. While damage done to their crops, homes, property and even to themselves means in theory that they are entitled to some compensation, the amounts involved are often either insignificant or at times not paid when the budget for compensation has been exhausted. The inhabitants of Kavimba, Mabele and neighbouring Basubiya villages even face the challenge of being locked in after 6.30 or 7.30 p.m. every evening, when the road leading from their communities to Kasane, which is outside the national park and where most government and other services are located, is closed except for emergency medical evacuations. These issues also give rise to the feeling often expressed among the non-Tswana minorities who live in these communities that they are not fairly treated by the State. 57. While inadequate access to water occurred in urban poor areas as well as rural poor areas, it was pointed out to the Special Rapporteur that such difficulties seemed to disproportionally affect settlements where certain nomadic and minority communities lived, including in particular San and other Basarwa communities. The Special Rapporteur was told of settlements with more than the 250 persons required to become a recognized settlement for the provision of basic services that still had no water connection. He was also informed that even in a major town such as Maun, with a concentration of Wayeyi and other minorities, provision of water in the municipality was not always guaranteed, sometimes for many days. People did not always know why the Water Utilities Corporation was sometimes unable to supply water through its pipelines. In more remote settlements, where water tanks were to be supplied on a regular basis, the Special Rapporteur was told that the provision of water was not always systematic and that public water tanks could occasionally be empty for four to five consecutive days. He was also informed, for example, that water in Gaborone was provided by the North-East District where rainfall rates were among the highest in the country, and yet localities in the same District close to a water dam did not have access to that water because there was no infrastructure available to pump and distribute the water to those localities. 58. In most of the meetings outside of Gaborone, the issue of land or resource use, including water use, was a recurring theme. At times this was due to frustrations at the complexity of the existing legal framework and procedures to be followed or because of the lack of available information, including in the languages of minority communities. On other occasions it seemed that existing policies and programmes were simply not implemented as expected or announced. At the very least information campaigns are needed to more fully educate the general public, particularly minority communities outside the Gaborone region who feel left out and suspicious of State actions, which are too often assumed to privilege the Tswana. 12